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2026-08-27 · 1 min read (working notes)
Zero to one with AI: what changes in the lean loop
Working notes. The full essay is in progress; this is the argument in outline.
The claim
The lean UX loop assumes deterministic software: design a flow, test it, ship it. AI products break two of the three steps. The loop survives, but every stage needs a new instrument.
What I have seen change
- Prototyping: at Inworld the artifact was often a behavior, not a screen. The Narrative Graph exists because authoring behavior needed a visual grammar of its own.
- Research: a UXR program handbook cut our testing costs by 39% while raising CSAT 23%; with AI products you test distributions, not paths.
- Shipping: 30 features in a year is possible only when design, research, and systems are separate pillars that trust each other.
The outline
- The brief is a capability, not a feature.
- Test the model's failure modes before the happy path.
- Design systems must theme for uncertainty: loading, confidence, refusal.
- The 0-to-1 skill that transfers: knowing which corner to cut.